As Chief Innovation Officer at Best Friends Animal Society, Amy Starnes oversees the people and plans that support innovation and digital transformation throughout the organization. She is responsible for driving innovation across technology programs and champions innovation all throughout the organization's work. Amy loves using technology to create experiences that are both data-driven and delightful for the people who use them and the people who create them, too.

In her career at Best Friends, Amy has transformed the organization’s digital programs, including email, website, and social media strategies, developing multi-channel approaches that have introduced the work of Best Friends to millions of animal lovers all across the country.

Prior to her work at Best Friends, Amy worked in technology and management roles for agencies, nonprofits, and startups in areas like web development and hosting, internet services and healthcare technology.

A frequent speaker, she is passionate about enabling the animal welfare sector to use digital technology and to harness its inherent sense of innovation to help save the lives of more pets across the country.

Amy lives in Portland, Maine, with her husband, Elias, and their two dogs, Polly and Stella.